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Automated support without sacrificing quality

Connect your internal knowledge base to an autonomous AI agent. Deliver strictly accurate, 24/7 resolution while routing complex tickets to human operators.

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System Architecture

A deterministic, 3-step deployment pipeline.

1. Data Ingestion

Securely connect your documentation, FAQs, and API specs. Our system indexes your data without training public models on your proprietary information.

2. Logic Customization

Define strict routing rules and fallback thresholds. Configure exactly when the agent escalates a thread to your human engineering or support team.

3. Widget Deployment

Embed our lightweight, dependency-free script on your frontend. Immediate initialization with zero impact on your core web vitals.

The Reality of AI Support

Eliminating hallucinations through constrained retrieval.

The Problem: Generative Hallucinations

Standard LLMs are built to be creative, not factual. When used for B2B support, unconstrained models often invent nonexistent features, hallucinate API parameters, or provide generic, unusable advice to your technical customers.

Our Solution: Strict Data Grounding

Villichat's architecture fundamentally restricts the model's generation capabilities. It strictly queries your uploaded knowledge base. If the semantic search yields low confidence, it immediately initiates fallback routing to a human agent. Zero guesswork, zero hallucinations.

Pragmatic Pricing

Transparent infrastructure costs. No hidden fees.

Bootstrapped

$49/month

Pay-per-query API model
1,000 queries included
Standard latency routing
Email support

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HIGH VOLUME

Dedicated Cloud

$149/month

Fixed monthly infrastructure
5,000 queries included
Dedicated edge-node processing
Priority engineering support

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System Performance & ROI

Empirical data from our deployment architecture.

Expected Efficiency Gains

80% Immediate Resolution: Average deployments resolve 80% of Tier 1 repetitive queries instantly without human intervention.

< 100ms Latency: Optimized edge-routing ensures sub-100ms response times for widget initialization and payload delivery.

Cost Reduction: By deflecting mundane API and integration questions, engineering teams recover an average of 15 hours per week previously spent on repetitive technical support.

Engineering Core

Built for operators by engineers.

Villichat is designed to solve a specific infrastructure problem: handling repetitive B2B inquiries without pulling engineering resources away from product development.

Instead of relying on fragile keyword matching or unpredictable open-ended LLMs, we built a constrained retrieval-augmented generation (RAG) pipeline designed entirely for stability, accuracy, and operational efficiency.

We do not claim to offer artificial general intelligence. We claim to offer an intelligent, highly deterministic system routing protocol that protects your team's time.